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Triple R Behavioral Health, Inc.
media relations
June 22, 2008
Career Ladder
Phoenix, Az~
Who: Wayne Hochstrasser, 62, is president and chief executive officer of Triple R Behavioral Health, a non-profit that offers rehabilitation and residential services to adults diagnosed with serious mental illness. The organization is based on the three R's of recovery, rehabilitation and renewal. Triple R opened in 1974 and has locations throughout Maricopa County and parts of Pinal County.
Services include three Valley "clubhouses" that allow staff and members to work side-by-side building job skills and learning about other areas of work development, and supported education services like Adult Basic Education, Pre-GED, GED, community education and computer training. There is also a peer-training course that certifies graduates to use their experience with mental illness as well as their new-found communications skills to work in the behavioral health field.
Triple R also offers a WarmLine, which is staffed by trained peers who field crisis calls every day of the year. Hochstrasser said clients also get the chance to give back to the community through the Triple R Volunteer Corps, which uses a fleet of vans that pick up volunteers at their homes and drop them off with team leaders all over the Valley. Volunteer activities include painting playground equipment, serving meals to the homeless, and unloading and sorting boxes at thrift stores. Triple R employs about 250 staff members.
Education: Hochstrasser earned a bachelor of science in psychology from Arizona State University in 1969, and a master's in psychology from Northern Arizona University in 1970.
Starting Point: Hochstrasser's first job was as a paperboy. After that, he worked as a janitor, then an orderly and then a house painter. Hoschstrasser said his next series of jobs helped move him into his current line of work. First he worked as a probation officer, then a personnel specialist, a conciliation counselor, a case manager, a program director, and then as an executive director, before settling into his current job with Triple R.
He says: When it comes to his work and business, Hochstrasser's personal philosophies are: "What goes around comes around," and "do for others as you would want others to do for you."
Climbing techniques: "it is imperative that you have a good work ethic and are honest with a strong sense of loyalty."
Aspiring advice: "This type of work demands dedication to a mission and viewing what you do as a vocation, not just a job. Compensation is average, but the sense of purpose in making a difference is great. This is a people business, not a product business."
Details: 602.995.7474 or trbh.org
Alison Stanton
Arizona Republic
April 21, 2008
Photos, gathering reveal risks for mentally ill
Mesa, Az~
Some of the smartest people in the field of mental health will gather at the Mesa Convention Center this week to talk about the connection between mental and physical well-being. But even if you don't know parity from psychopharmacology, the debut of a black-and-white photo exhibit by people with mental illness offers a window into their world, exposing them as being just like everybody else. The 20th annual Seeds of Success conference this year focuses on the troubling statistic that people with serious mental illness die up to 30 years earlier than those without.
A study of eight states, including Arizona, by the Centers for Disease Control and Prevention showed that heart disease, stroke and diabetes are the most frequent killers. Psychotropic medications can increase the risk of these diseases. "That's appalling," said Ann Marie Berger, executive director of Mental Health America of Arizona, which sponsors the conference. "The person with mental illness has two different practitioners who aren't paying attention to what the other is doing," she said. "We're trying to get the medical community to all talk and be on the same team." From a decade-old U.S. surgeon general's report to more recent research, findings abound that mental and physical health are inextricably intertwined. Too often, hoever, physical side effects of mental illness or mental health care go undiagnosed or untreated. The symposium aims to raise awareness and promote collaborative health care among the mentally ill, their families and the medical community. A concurrent professional conference next door at the Phoenix Marriott Mesa is geared toward general health care professionals. "There is a disconnect, and we see that a lot. Espeically with diabetes and heart disease," said Kathy Bashor of Tempe, director of peer support and community integration for PSA Behavioral Health Agency. Bashor worked with Alicia Brown of Triple R Behavioral Health to produce the photo exhibit, "Through Our Eyes," which will be on display during the conference Tuesday and Wednesday. They sent 30 disposable cameras to people with mental illness throughout the state. About 30 photos were selected by a group that included two professional photographers. "We wanted to make it like, 'I am your neighborg,'" Bashor said. "So many of us are living and working and socializing in the community," she said. "We are integrated into the community." Indeed, the photographs show people doing what people everywhere enjoy doing. They are swimming, working on needlepoint, painting and making pottery. They are embracing their wives and children, getting licked in the face by the family dog and walking down the aisle at their wedding. A few somber shots show pill bottles lined up like soldiers and stark images of trees and faces. Bashor and Brown, with funding from Magellan Health Services and Recovery Innovations of Arizona, hope the exhibit will travel statewide and beyond. Three groups already have show interest. Recovery is difficult, Bashor said, but he photographs show how much is possible. Once patient at the Arizona State Hospital, she now serves on its advisory board. "We have so many people who have worked so hard," she said. "This is really to honor them."
Mary K. Reinhart
East Valley Tribune
April 7, 2008
AJ Clubhouse Providing Transitional Employment For Members
Clubhouse is helping those with mental illnesses gain confidence to enter working world
Apache Junction, Az~
An international clubhouse is helping those who have mental illnesses in Apache Junction stay out of hospitals while achieving social, financial and vocational goals within the community.
The Apache Junction Clubhouse is modeled after a program that has been successfully implemented in 29 countries around the world. Apache Junction Clubhouse Site Coordinator Ramona Harris said their parent organization, Triple R Behavioral Health, a not for profit agency has already been serving people with mental illnesses in the area.
The clubhouse model was first used in New York city in 1948 after a small group of people joined together when they were discharged from a state psychiatric hospital and formed a group known as We Are Not Alone (WANA). WANA, a self-hel organization provided assistance to individuals who had mental illnesses, re-claim their lost lives and aspirations. The small group was later re-named to Fountain House in the early 1950's when a few volunteers purchased a building to operate out of.
"Clubhouses are communities in which members (program participatns) work side-by-side with staff on the important work of the program, from word processing to food service to housekeeping and a great deal more," Harris explained. She added as the members confidence grows many of them become interested in employment.
Harris said the Apache Junction Clubhouse features a special component called Transitional Employment (TE), which provides an outlet for the members to work part-time in the community. "The clubhouse is a great community of individuals with many talents and skills," she said.
International Center for Clubhouse Development Seniro Program Staff Ralph Bilby said TE encourages people to get into the world of working through job placements by working with the clubhouse in the Apache Junction area.
The goals for TE are to help members gain work experience, build confidence, establish references while providing them with a stronger position to completely rejoin society through paid work.
The clubhouse staff learns every entry level job before they place a member into a paid posiiton. Bilby added that the clubhouse takes full responsibility in training members who are just starting off int he worlk field, which ultimately adds to the members productivity. The clubhouse trains their members until all parties involved agree the member can work independently. Bilby explained that when members are ready to work independently they go through an emploer's personnel process as an hourly employee, but as a part-time employee who does not require a benefit package.
Harris said the clubhouse also guarantes absence coverage, either with the help of other members covering the position or by a staff members. "We are very forgiving," she added. Harris said the key is to help build their confidence through a life-time membership.
TE also provides a replacement for a member if they are not able to perform the job by another clubhouse member. Members are alsways encouraged to return to the clubhouse for the balance of the day as part of the suppport system the staff offers to help strengthen them for future indepent work.
The Apache Junction Clubhouse is asking for business owners help in the community in providing part-time work opportuntiies for their members. "We want to find the best businesses to find the best chance for our members," Bilby said. They are hoping to provide additional opportuntiies for the members by establishing one part-time TE position with various businesses. "We are excited to get a change to increase our employment opportunitie sin the Apache Junction community and Pinal Coutny. We know that there are many great employers here in Apache Junction," Harris added. "Our hope is that three or four key employers will be able to offer a part-time position that enhances our members' confidence and skills in the world of work."
TE members are usually place din a part-time position for six to nine months before they move onto another TE, independent work or school placement. After the time period is finished for the member another membmers is then trained for the job.
Bilby explained that TE tries to create a stituation where their members can work in an environment that will ultimately encourage them rather than discourage them from the working world.
For more informaiton on becoming involved with the clubhosue call 480.288.0850.
by Meghan McCoy
Apache Junction - Gold Canyon News
April 9, 2007
Triple R Behavioral Health Has Clubhouse in AJ
Offers job skills, recovery and friendship
Apache Junction, Az ~
Tucked away in the corner of a local shopping plaza sits, what may be, the best kept secret in Apache Junction. Regular Apache Trail travelers may pass by daily without ever noticing the clubhouse, hopefully - that's about to change. As renovations continue to the exterior of 725 W. Apache Trail - it's what's happening inside that makes us beam with pride.
Offering services to valley adults with mental illness since 1974, non-profit Triple R Behavioral Health, Inc. opened a third clubhouse, the Apache Junction Clubhouse, in 2004. With similar successful programs already operating in Phoenix and Mesa, we were pleased to be able to bring this proven Recovery model to the residents of this outlying community.
A place where individuals challenged by mental illness can enhance their skills, they work side by side with other members and staff to accomplish all the tasks associated with keeping the clubhouse operational. Being an integral part of the day-to-day functions enhances confidence, decision-making abilities, motivation, and stamina, often leading to community-based employment.
Intentionally understaffed- the clubhouse relies on the input and efforts of members in the Employment Area, Program Area, Member Services, Consumer Resources, Clerical Area and the Kitchen. For behavioral health consumers in Apache Junction there's no better time to come visit.
Staff and members have rolled up their sleeves to roll out the red carpet for you.
A packed calendar of upcoming events includes Introduction to Services tours with International lunches, Informational Dinners with guest speakers and fun events along with plans for monthly happenings that you won't want to miss.
All events are complimentary. Kindly call 480.288.0850 to RSVP and/or to inquire about transportation.
Introduction to Services are held each Tuesday and 10am and include a tour followed by an international lunch. Other activities include Informational Dinners on the second Wednesday of every month. Guest speakers will answer questions about SSI/SSD, tax tips, even a lesson in Country Line Dancing! Other events include DJ and line dancing, bingo, Cinco De Mayo with mustic, food and games, Drive In Movie Night, Jazz & Coffee with live music by Ben Jamin' along with specialty coffees and desserts.
To learn more, call the Clubhouse, stop by, or visit www.trbh.org. The Apache Junction Clubhouse is located at 725 W. Apache Trail #10.
Apache Junction - Gold Canyon News
October 16, 2006
Compassion and Understanding - Consciously Competent, not just politically correct
Phoenix, Az.~
Politically correct. Protected Class. Culturally Competent. No matter how you interpret the words, the intent behind them is respect. They are all saying one thing… Consciously Competent. Just be aware. Being conscious doesn't mean walking on egg shells - it means doing your best to be competent. Diversity should be celebrated - but it isn't always, hence the institution and necessity for Cultural Competency training in organizations, Protected Classes when it comes to education, employment, housing, etc., and political correctness. As many the case, education is the key. It's much easier to be consciously competent if you take the time - make the effort to educate yourself before you speak or act. Though we've come a long way, we have an equally long way to go. You learn just how long if you listen for any length of time. You'll hear judgments being made about people because of the language they speak or their dialect, the color of their skin, their beliefs, the foods they eat, their physical size or appearance, the work they do, their name. Assumptions are made and, without clarification, the snowball grows larger. Assumptions are placed on entire classes of people based on what part of the globe they call home.
People with disabilities are not immune to assumptions. Sometimes seen as the disability as opposed to the person, the assumptions can be bigger barriers than the disability. At no point is this more so than Mental Illness. An illness… not a crime, nor a sin - those diagnosed are treated much differently than those with other illnesses. Watch a television show to catch references about straight jackets or insanity - meant to amuse, movies that portray people with mental illness as dangerous members of society to be feared, and jokes that focus on mental illness contribute to extraordinary stigma that keeps people from seeking help, keep families and friends from supporting loved-ones, keep employers from understanding, and keep foundations from funding SMI (serious mental illness) programs.
October is Depression and Mental Health Month (along with National Disability Employment Awareness Month, Make a Difference Day, Mental Health Awareness Week and World Mental Health Day). During October, make an effort to be consciously competent - really focus for one week. Put yourself in the shoes of the one in four Americans challenged each year with mental illness. For one week imagine that it were you, your spouse, your child, your best friend, with a serious mental illness (major depression, bipolar disorder, schizophrenia, OCD, post traumatic stress, eating disorders). Imagine that you haven't told friends, co-workers because disclosing your illness would change the way people interacted with you. They would now perceive you as `crazy' perhaps incompetent, etc. Would that happen with another illness… that you would be judged and labeled? Heart disease, cancer, diabetes? Now, go through the next week as you normally would and make note of the instances in which mental illness is referred to negatively, sarcastically, hurtfully - with no effort at being consciously competent. Each time you hear someone make reference to it- imagine you or a loved one are ill. You will be surprised how many times it is the subject of a joke, email, casual comment, etc. Things that people wouldn't dream of saying if it were a different illness.
Over 26.2 percent of Americans 18 and older suffer from diagnosable mental disorders in a given year - this translates into 57.7 million people. Compared to the 20.8 million children and adults with diabetes (diabetes.org), the 1.2 million Americans that will suffer heart attacks this year (americanheart.org) or the 270,000 women diagnosed with breast cancer, one wonders how an illness that effects so many can be so misunderstood. The fact is, mental illness, is no one's fault. It isn't something your parents failed to do, something you did wrong…. It's an illness. Medications for mental illness are often more successful than those for heart disease or certain types of cancer - yet the stigma is so huge that people often would rather self- medicate-
turning to drugs and or alcohol to mask their symptoms, as opposed to seeking professional help. Do we live in a society where it is more socially acceptable to abuse substances then have a medical illness? Understood or not… whether it touches your family or not, it does impact you. Over 60,000 people are served by the behavioral health care system in Maricopa County (valueoptions.com/Arizona). If you think it isn't your concern- that the government takes care of their needs- you are also mistaken. While money from the federal budget is appropriated to Arizona and the Department of Behavioral Health allocates those to the state's Regional Behavioral Health Authorities that then contract with providers for services for the seriously mentally ill, the budgets are tight. Providers of behavioral health services are often non-profit agencies and find that providing residential supports and programs that assist people with education, employment, and other needs must prioritize to sustain simple daily living - which leaves them scrambling to find ways to address things that would compliment recovery and enhance lives.
Compassion and understanding means much more than being politically correct. It means looking in from a different perspective, realizing it could easily be you, and being conscious of the challenges others face and understanding the things that make us different.
Alicia M. Brown is the Director of Community Relations for Triple R Behavioral Health, Inc. Visit www.trbh.org or contact Ms. Brown at 602.995.7474 to learn more or find out how you can help.
August 24, 2006
Photo taken from:
Mental-health clients get fishing's therapy benefits
Diana Balazs
The Arizona Republic
August 8, 2006
$100,000 Grant helps non-profit serve even more valley residents
Focusing on Recovery, Rehabilitation, and Renewal - 32-year-old valley non-profit Triple R Behavioral Health is thrilled to announce the receipt of a Personal Enrichment grant that was awarded this summer.
Supporting adults with mental illness as they take powerful steps to transform their lives, the agency is often limited in resources, keeping them from providing additional services or items that would compliment current programs and client goals.
“Our programs do a phenomenal job when it comes to understanding the needs of the consumer. We tackle what we can and provide exemplary support to those in our residential, education and employment programs, but sometimes the money just runs out” explains Director of Community Relations, Alicia Brown. People have a tendency to inaccurately assume that those challenged by serious mental illness are sheltered by things like social security disability income, government housing of some kind, food stamps, medical assistance, etc. and that, if they are living on the streets or remain sick - it's because of a choice they've made. While contracted with ValueOptions to provide services and receive funding, there are many needs that remain unmet. Receiving this grant will allow them to serve some of the people who would otherwise have to continue to go without.
Having to account for funds, Triple R described their goals when responding to an RFP (request for proposal) announcement by ValueOptions in April. The response by Triple R highlighted measurable objectives and an outline of how funds would be allocated if awarded:
Eye exams and glasses ($200 each) 100 people ($20,000)
Hearing exam/hearing aids ($1000 max) 5 people ($5,000)
Dental exam/dental work ($1000 max) 5 people ($5,000)
Education ($500 per semester) 85 people ($42,500)
Health/Wellness ($100 max/year) 50 people ($5,000)
Seminars/Workshops/Conf. $250 ea.) 10 people ($2,500)
Transportation (work/school only-$500 max) 20 people ($10,000)
Employment related ($250 each) 40 people ($10,000)
This money will allow Triple R to help about 315 people in the behavioral health community- not just those enrolled in their programs. It is anticipated, as with grants in the past, these funds will go fast once consumers, other providers, and case managers learn about them. The challenge isn't in spreading the word about their availability, but in seeking alternative resources to continue to make these supports available once this money is exhausted. “We continually work to increase awareness, hoping to gain community support. Ideally, we'd love to see corporate support as well - as seen with other human service agencies. It would really help to meet the needs of a segment that is always struggling” Brown says.
July 27, 2006
Centers offer homeless refuge from heat
It's not uncommon to hear East Valley residents complain about their utility bills, especially during the summer months. But bills seem meaningless when some consider air conditioning and a consistent well-balance meal a luxury.
Local community centers hope to curb that trend. "The big challenges are food and shelter. We can provide food, but the biggest thing Mesa lacks is shelter," said Michael Boos, director of Paz de Cristo Community Center in Mesa. Paz de Cristo has provided people with water and daily meals since 1988. The center offers meals to about 200 people in its 50-by-50 foot swamp-cooled outside dining room each day. Meals are provided from 5:30pm to 7pm. Jan Nobles said the center's positive environment helps him cope with the heat. "I love it here. You need a place like this," Nobles said. The St. Vincent de Paul Center, about a half-mile away offers daily breakfst to folks. St. Timothy's Catholic Community church sponsors both organizations. Meals are provided from 8:30 to 11:30am.
Members of the Triple R Volunteer Corps, a non-profit service that distributes water to Valley homeless shelters, don't want a summer like last year's. Blistering summer temperatures claimed 51 Arizona residents in 2005. It's estimated that between 30 and 50 residents die each year from excessive heat. Members of the Volunteer Corps group distributed bottled water last week when temperatures soared to 115 degrees. The group plans to distribute water to Valley homess shelters twice a week until the end of the month. "It's lifesaving. It's imperative that it gets done," said Alicia Brown, Director of Community Relations.
Paz de cristo looks to serve cold meals more often since high temperatures aren't likely to let up soon. Marc Bailey gets some meals from the soup kitchen, but said it's easier to cool down and get water at nearby convenience stores. "There is some shade here, but there is swamp coolers out here. It's still real hot. It's better, but it's hot," he said. Volunteer Joe Celaya has worked at the center for almost nine years. "It helps when people leave here with a full stomach and maybe they'll feel better about themselves," Celaya said.
Brent Ruffner
East Valley Tribune
July 20, 2006
Exerpts from:
An understanding ear Non-crisis phone lines lend support, friendship to concerned, lonely
The call specialists who answer phones at Triple R Behavioral Health Inc.'s warm line know firsthand that living with a mental illness can be a daily battle. All 14 have dealt with a mental illness at some point in their lives.
The camaraderie based on the shared experience is one of the key reasons program coordinator Pam Walker believes the warm line is so popular, averaging close to 100 calls a night.
The phones begin ringing as soon as the line opens at 5 p.m.
People call from home, their cellphones or even phone booths up the street to talk about family situations, job concerns, problems with their medication or to check in to say hello.
Walker said the warm line can be many callers' first step out of the isolation that people with a mental illness often have.
"We hear a lot of abuse that people have gone through," she said. "We hear their secrets."
Everything about the warm line, from the names of the callers and call specialists to the location of the call center, is confidential because of the sensitive nature of the calls. But not all of the calls are serious; sometimes callers don't have anyone else to talk to about their day.
The call specialists are quick to point out that their role isn't to solve callers' problems, but to be a sympathetic ear.
"We don't help," one call specialist said. "Help is a bad word. We don't help; we listen."
Kathleen Quilligan
Arizona Republic
December 17, 2005
Woman honored for help
As April Kame has learned firsthand, being diagnosed with a mental illness need not prevent anyone from experiencing the joy of helping those in need. Kame, 30, was recognized at the ninth annual national Reintegration Awards ceremony in Washington, D.C., in November. She won second place in the mentorship category, which recognizes individuals who have risen above their own challenges to assist others who need help. Sponsored by Eli Lilly and Company, the ceremony honors health care professionals, advocates, policymakers, caregivers and individuals who have helped people with schizophrenia and bipolar disorder reintegrate into society. Kame was thrilled with the award, but she stresses that for most of her life things have been far from easy. Looking back, the Phoenix resident believes her problems began around age 9. "I was just always depressed for a 9-year-old. At that age, I started self-mutilation," she said, adding that her problems escalated as she got older. "For a long while, I self-medicated with drugs and alcohol. It's not something I'm proud of, but it happens." Kame's problems with chemical dependence eventually led to her attempting suicide. Because of her then-undiagnosed mental illness, reaching out to others for help was difficult. About four years ago, Kame said she finally received the help she needed, as well as the diagnoses that helped explain her self-destructive behavior. Learning that she had borderline personality disorder and bipolar disorder actually came as a relief. "I was in the Arizona State Hospital for about a year. They helped me get stabilized," she said.
In 2003, Kame also began to get help from Triple R Behavioral Health Inc., 40 E. Mitchell Drive, Suite 100, Phoenix. For more than three decades, Triple R has provided a variety of services to people with mental illness. "I'm in residential housing. Triple R provides staff here," Kame said. "They're there for you and see what we need. They're really great. They provide other services like peer support programs for people with mental illness." Kame said that through the help of the staff at Triple R, she found the strength to return to school. In the summer, Kame plans to graduate from Maricopa Skill Center with a degree in nursing, and she hopes to find work as a licensed practical nurse. "I'd like to work in medicine or surgery like in a hospital. I hope to get my RN," she said, adding that she also finds inspiration from her three children: Elias, 12, Demetri, 9, and Linda, 7, who live a couple of hours away. "They're like my compass to keep me going in the right direction," she said.
Kame said she finds a lot of satisfaction helping the other residents in her facility who are having a hard time. "I've helped people fill out Pell Grant forms for school. I showed one resident how to save money grocery shopping, like at Wal-Mart," she said, adding that she also helps other residents read bus schedules and encourages other residents to go back to school. "Any knowledge I can pass on to help anyone else I'm happy to do."
Kame's willingness to help others led to her being nominated for the Reintegration Award. Kame was delighted to learn she had been recognized for her helpfulness. "I was like, speechless, you know. The head of my complex nominated me for it. I had to write an essay. I didn't think I'd get it," Kame said.
Alicia Brown, Community Relations Manager for Triple R, said she is proud of Kame's achievements. "She is doing great. She's very motivated and very inspirational. She has a tremendous impact on the other residents," she said. "She really embodies our mission of rehabilitation, recovery and renewal."
Kame said she hopes other people who are struggling in life will find the courage to seek help. She knows from experience that being diagnosed with mental illness can be the beginning of a new, more positive life. "People should not be ashamed of it. That's the one thing I hate is the stigma people put on mental illness. People should seek help."
For more information on Triple R Behavioral Health Inc., call (602) 995-7474 or visit www.trbh.org. Alison Stanton
Arizona Republic
November 9, 2005
Newsmaker: April Kame
Each Wednesday, the Arizona Republic will profile a Valley or state resident who has contributed to the community.
April Kame, 30, of Phoenix, has been named a Reintegration Award winner by Eli Lilly and Co. The awards honor those battling mental illness as they progress toward building new lives. Kame has bipolar disorder and borderline personality disorder, but she has found stability in her life, has mentored others and is working to become a registered nurse.
1. How did mental-health problems manifest themselves in your life? Bipolar disorder, or manic depression, menas your life turns into major highs and major lows and not enough in between, not enough stability. I'm mainly a depressive and would get into a depression for no reason and stay in it for long periods of time. Then I'd be manic, high as a kite. There was a lot of irresponsible behavior, an with that behavior came thoughts of suicide. Very dangerous.
2. What was the nature of your personality disorder? I was self-mutilizing; cutting myself, burning myself, the kind of thing you mostly hear about with teenage girls. Again, a very dangerous condition.
3. What advice do you have for someone who suspects he or she has a mental disorder? If you think you are suffering, you are suffering. Don't take chances. Get in to a doctor, a clinic, and get evaluated. There is help out there. Above all, don't be ashamed.
4. Aside from medication, what has helped you? Helping others has helped me, and that's mainly why I'm getting the award. There is a man in the complex where I live - it's run by a behavioral health agency - who has real problems, and I've taken him to the store, taught him to compare prices, to shop. I've talked to people a the complex about getting into school, helped them fill out applications, look for financial help.
5. Where do you hope to be in five years? I don't live with my three children now and want my children back.... I will finish my R.N. in less than a year, and I look forward to being financially independent and living a life helping others. I want to make a difference in other poeple's lives. I'll be helping others the rest of my life.
William Hermann
Arizona Republic
Fall 2005
CPRP The Emerging Gold Standard in Psychiatric Rehabilitation
Magazine published quotes:
CPRP is a valued credential as it signifies a high level of professionalism, experience, and knowledge in psychosocial rehabilitation. STaff who have obtained this credential feel a sense of pride that they belong to a profession that truly values people and their individual strengths and abilities. I am excited to see more and more states begin to recognize the CPRP as a "legitimate" credential for staff providing services to the mental health community.
Jennifer Thorson, LPC, CRC, CPRP Director of Rehabilitation Services, Triple R Behavioral Health, Phoenix, Az.
Triple R recognizes that behavioral health providers need to rise to meet the challenges of a changing industry. Whether it's changes in funding, growth in diversity, or system transformation and transitions to evidence-based practices, encouraging our staff to become certified is something we take pride in. This benefit to our staff shows our committment to those we serve.
Alicia M. Brown, Community Relations Manager, Triple R Behavioral Health, Inc., Phoenix, Az.
Psychiatric Rehabilitation Journal
Triple R was the featured agency in the Spring 2005 Newsletter for SSCIP (Social Service Contractors Indemnity Pool).
November 2004
Challenged by disease, Paralyzed by Stigma
Merriam Webster defines stigma as a scar left by a hot iron: brand, a mark of shame or discredit: stain… all of which sound challenging in and among themselves. Add to that an illness that has the propensity to forever change the lives of families, affect social and financial status, and almost certainly affect the employment and residence of the person diagnosed.
Just as the dictionary defines stigma, unfortunately stigma has defined Mental Illness. When you hear the words “serious mental illness” what comes to mind? Take a moment. Thinking of something negative is the result of the stigma surrounding the illness. The truth is, persons with mental illness are much more likely to be the victims of a crime due to their vulnerability. Television, movies, and media often perpetuate the negative stereotype. The truth is, people with mental illness are artists- they paint, dance, and write poetry; they are teachers- they teach peers job skills, academics, and/or how to deal with their disease; they are parents, children, friends, students, and athletes; they are volunteers- helping to feed the homeless and greatly impact other community projects; they are people like Abraham Lincoln, Jane Pauley, Barbara Bush, Sally Field, and Ludwig von Beethoven… and mostly, they are ill through the fault of no one.
In July 2003, the White House released The President's New Freedom Commission on Mental Health Final Report, stating that, after study, and review of research and testimony, recovery from mental illness is possible and the promise of a life in the community for everyone, can be realized.
While the Commission works to achieve this promise, and comprehensive programs continue to offer hope for recovery, rehabilitation, and renewal, it takes a community, one individual at a time, to recognize that unfounded stigma can be as devastating as the diagnosis.
Contributed by: Alicia M. Brown. To learn more about Mental Illness, Rehabilitation, or programs available in your area, please contact Triple R Behavioral Health, Inc. at 602.995.7474 x134.
Alicia M. Brown, Triple R Community Relations Manager
Apache Junction Independent
October 5, 2004
Help Community, 1 'starfish' at a time
I've always felt a level of personal responsibility to the environment in which I lived. Whether it was something that would enhance the community or efforts that would impact a population that couldn't always advocate for themselves. As a parent of two young daughters, I've taught them that, they too, need to take an active role, instead of just passively watching or complaining as if that would make things better. Much like the story of the little boy throwing beached-starfish one by one back into the ocean, when confronted by a doubting man who explained that there were thousands, and he couldn't possibly make a difference, he tossed in another and said “it did to that one.”
With a history of volunteering, various board positions, and now, working for Triple R Behavioral Health, Inc., a 30-year-old non-profit organization that helps thousands of individuals who are challenged by the effects of a serious mental illness, I see countless ways those interested can help their community. Triple R Behavioral Health has an Apache Junction facility.
You can have an impact, and it's not as difficult as you think. With volunteer opportunities increasing since the catastrophic events of September 11th, it's as simple as logging on to your computer and visiting sites like www.helpyourcommunity.org, where you can learn about coalitions that help make your neighborhood safer, or punch in your zip code to learn how to help with drug prevention or parenting education, getting involved as an individual, a group, a business, or organization. Opportunities abound at www.volunteermatch.org, where even kids can get involved. You don't have to be a professional ball-player or a high-ranking politician to make a difference… you can even do some `virtual volunteering' using your computer. If you don't have a computer, the valley is filled with organizations like Triple R that could use your help. You don't need to have web access to make a difference, perhaps you are a legal or finance professional with skills that could be of help to us as a member of our Board of Directors, or simply have an old computer you'd like to donate to one of our Clubhouses, or maybe you want to come in to our offices to help, or send birthday cards to our great consumers from your home… even if you don't choose to help us, please consider helping someone… your entire community will benefit from it.
Alicia M. Brown is the Community Relations Manager at Triple R Behavioral Health, Inc. For additional information about volunteer opportunities or Board of Director positions, please contact Ms. Brown at 602.995.7474.
Alicia M. Brown,
Apache Junction Independent
September 2004
Mesa Couple Wins Car Raffle win was "answer to their prayers"
The lucky winner of the Ford Focus donated by Robert Harding and wife Mary Ann of Desert Rose Collision Center, 1442 E. 18 Aven, was Elva and Steve Yasolsky of Mesa who purchased the ticket at the Apache Junction WalMart. Although Elva says she usually doesn't participate in raffles, when she saw that one of the benefactors of the proceeds was the Community Alliance Against Family Abuse (CAAFA), she decided she wanted to donate to a "worthy cause." According to the Hardings, the Yasolsky's say the car is an answer to their prayers. Their current car is on the brink of breakdown and Steve Yasolsky was recently diagnosed with Parkinson's disease and can no longer work. The couple, who have been married for 42 years, had been lighting candles at church each week for their financial situation and for Steve Yasolsky's health. The proceeds from the car donated by Desert Rsoe will benefit CAAFA, Superstition Mountain Mental Health Center, Triple R Behavioral Health and the Apache Junction Boys and Girls Club. Rob and Mary Ann thank all who purchased tickets to make the raffle a success.
Jill Jones
The News
SCOP In-Home (Supported Community Outpatient Program)
Triple R's in-home program is designed to provide necessary supports and services to consumers in their home... offering training in skills to continue recovery independently. We come to your home and help create opportunity by building skills like budgeting and organizing transportation; setting goals for things like education and connecting to community resources. We believe that collaboration is essential between staff, case managers, rehab specialists, other providers, and community resources. We work hard to build and strengthen these relationships and value everyone's committment to the process. We support you as you lead a life enhanced by hope, challenge, and accountability. For more information about SCOP, call 602.253.3888.
Alicia M. Brown, Community Relatiions Manager
MARC Center Program Sampler Newsletter
August 2, 2004
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July 2004
WarmLine
Have you ever had the kind of day where a friendly voice would have been just what the doctor ordered? We all have. Sometimes talking with your family or friends just isn't the same as talking with someone who understands the challenges you're facing. The WarmLine is just that! A friendly voice at the other end of the line. Staffed by trained peers, this non-crisis, confidential line operates 7 days per week, from 5pm to 11:00pm. There is hope. There is someone who will listen. To reach the WarmLine, please call 602-347-1100.
If you need asistance before or after hours, please call the ValueOptions crisis line at 602.222.9444 or 1.800.631.1314
Alicia M. Brown, Community Relations Manager - Triple R Behavioral Health, Inc.
MARC CENTER PROGRAM SAMPLER NEWSLETTER
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July 2004
Clubhouses Raffle Car ~ Raise Funds!
Triple R Clubhouses are working with other non-profits in Apache Junction as part of a collaborative effort, raffling off a car as a fundraiser. The Clubhouses will use their percentage to send members to the 8th Western Regional Clubhouse Conference in Spokane, Washington this fall. The white, 2003, pre-owned Ford Focus, was the generous donation of Desert Rose Collision Center in Apache Junction. The car, which has under 15K miles, was a loaner vehicle for the center. Tickets are $6 each or two for $10. Tickets can be purchased at any Triple R Clubhouse or their administration office. For more information, to purchase tickets, or to find where the car is being displayed, please call: 480.288.0850.
Alicia M. Brown, Community Relations Manager- Triple R Behavioral Health, Inc.
MARC CENTER PROGRAM SAMPLER NEWSLETTER
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June 2004
Supported Education - The Learning Connection
With programs for GED, Spanish, English as a second language, Tutoring, Computer courses, and even college assistance (help with applications, registration, admission, disabled student resources, purchasing books, class location, etc.), the team at Triple R is truly driven to see students meet challenges, exceed their own expectations, and succeed in their educational goals. We've been so fortunate to assist about 60 in GED classes, two graduating as recently as March and three more still awaiting their May results. We've been so excited about the students' committment that we've added other valley class locations! For more information about Supported Education, please call Keith at 602-995-7474 x234
Alicia M. Brown, Community Relations Manager - Triple R Behavioral Health, Inc.
MARC Center Program Sampler Newsletter
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June 2004
Club can help mentally ill get job
Not everyone looks forward to going to work everyday, for many, their 9 to 5 is nothing more than a paycheck, but for some it's a lifeline, a recovery tool, and a way to inspire hope for the future.
At Triple R Behavioral Health, Inc., we are committed to helping Apache Junction residents that want work, find work. Everyday, members of the Apache Junction Clubhouse, operated by Triple R staff and clubhouse members, train people in all components necessary to enter the competitive workforce. The organizations' Transitional Employment Program (TEP) is one of the very successful employment programs that help put ambitious workers into positions that support and enhance their recovery. TEP assists persons challenged by the effects of mental illness, and often accompanying stigma, train for work and fill positions throughout the valley. Vastly different from many other work programs, the TEP is a win-win-win situation for the employee, the employer, and the community. Staff at Triple R meets with the employer, learns all aspects of the job, trains the individual for the position and acts as their job coach as necessary, and, in an unprecedented policy, personally fills the position at no cost to the employer, should the TEP employee call in sick, take vacation, or move on to other work.
We measure success not by how many positions we can fill, but by how happy our placements are as well as how pleased the employers are. We are always interested in speaking with interested employers to learn how our placements can enhance their environment! To learn more about the Transitional Employment Program at the Apache Junction Clubhouse or other services offered by Triple R, please contact Alicia Brown, Community Relations Manager at 602-995-7474 x224.
Alicia M. Brown, Community Relations Manager - Triple R Behavioral Health, Inc.
Apache Junction Independent
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May 2004
May is Mental Health Month… A time for education and understanding
Serious Mental Illness. What image or thoughts do these words bring to mind? Does it invoke the same compassion and understanding as the words `cancer, stroke, cystic fibrosis?' If you are like the majority, probably not. Although, like the others, this is a disease, it is no one's fault, and it has catastrophic impact upon the individual and the family. If, during Mental Health Month, we could teach people that those challenged by the effects of serious mental illness (SMI) are more likely to be a victim of crime, then to exhibit the violent behaviors people assume they should expect from them… if we could teach them that, this is no one's fault, mental illness isn't due to a faulty upbringing or related to social status or lack of education, but that it can strike any one of us at any time… if we could teach them that the homeless person you may see on the street isn't to be simply regarded as someone you teach your children not to speak to or make eye-contact with, but a person with the potential for recovery, a human being, who, like you, has a past and a future, we will have made a tremendous step in helping to transform lives. Triple R Behavioral Health, Inc., is one of the larger non-profit organizations in the valley that serves those with mental illness, offering hope for recovery, rehabilitation, and renewal. With residential, educational, and employment programs, Triple R has helped thousands of people, and celebrates it's 30th anniversary this year. One program, our Volunteer Corps, has 294 “consumers” (persons with a diagnosed SMI) volunteering daily in the community at food banks, soup kitchens, thrift stores, etc… and, with over 22,000 hours of community service in two years, the impact on the community is immeasurable. Success stories happen every day here, it just requires education and understanding.
Alicia M. Brown, Community Relations Manager - Triple R Behavioral Health, Inc.
The Creative Quill
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May 2004
Volunteer Corps Celebrates 22,000 Hours!
April 17-24 was National Volunteer Appreciation Week, it was also the 2nd Anniversary of the Triple R Volunteer Corps. Since starting the program two years ago, we've grown to 294 volunteers (109 active), 4 vans, averaging between 30-55 volunteers per day, 8 team leaders, 1 assistant team leader. What do these figures mean? All of these volunteers working throughout the valley translate into over 22,000 hours of service! Our Volunteer Corps has set quite a standard and has made it easy for our volunteers to transition into a larger commitment. Twelve have gone back to work full-time, six are currently looking for work, and ten have returned to school or college!During appreciation week, 'volunteer fever' ran organization-wide as Triple R administration was encouraged to leave their desks and head out with our volunteers to spend the day at area food pantries, soup kitchens, and thrifts stores. Capping off the week was a party for our volunteers. Held at Arch, awards were given in recognition of the hours of service, the majority being well over 100 hours! Awards were followed by dinner and dancing. We couldn't be more proud of our volunteers and are thrilled that volunteerism was recognized nationwide!
Anyone learning more about the Volunteer Corps can call coordinator Sharon Drosos at 602.995.7474
Alicia M. Brown, Community Relations Manager - Triple R Behavioral Health, Inc.
MARC Center Program Sampler Newsletter
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April 27, 2004
Triple R Volunteer Corps sets standard of excellence
Since our warm welcome after arriving in Apache Junction in October, the community has been very supportive and we've enjoyed taking an active role in serving it's residents at our Clubhouse located on W. Apache Trail. Though new to Pinal County, Triple R has been serving the valley since 1974, and, this month celebrates the 2nd Anniversary of its Volunteer Corps. The only program of it's kind for persons challenged by the affects of serious mental illness, the proud volunteers have set the standard and have been recognized as a national model.
With 294 consumer volunteers, the Volunteer Corps has logged 21,500 hours, worth about $354,750 based on the national average. All but one of our team leaders are consumers in recovery, and the rehabilitation benefits of volunteering are immeasurable. “Volunteering allows people to see that they can commit to a schedule and that they are capable of working”, says Alicia Brown, Community Relations Manger.” “We often find this leads to employment or educational pursuits, making this such a great opportunity for rehabilitation and recovery.” Twelve of our volunteers have returned to full-time work, and ten have returned to school or started college. Our volunteers have said “People look at me differently when I am out volunteering”, “Volunteering has changed my life”, “I wanna live life, not be afraid of it. Volunteering has helped me do that.”
April 17-24 is National Volunteer Appreciation Week, and our entire organization has gotten into the act. Administrative employees and management will be joining our volunteers to help with a myriad of different projects, including helping at food banks and soup kitchens, assisting at area thrift stores, and office help throughout the valley.
Alicia M. Brown, Community Relations Manager - Triple R Behavioral Health, Inc.
Apache Junction Indepdent
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February 2, 2004
Triple R Helps Members Work Back into Society
Recovery, Rehabilitation and Rehabilitation are the three "Rs" referred to in the name Triple R Behavioral Health. Known as "The Clubhouse," it is an alternative to traditional day treatment programs. It is a publically-funded outpatient psychosocial rehabilitation program that helps its members develop generic work skills and appropriate behaviors necessary to succeeed vocationally and socially in the community.
Participants are known as "members" as opposed to "patients" or "clients" which reflects their full involvement in their own service planning and in the program itself. The clubhouses are maintained with a wide variety of activities organized into pre-vocational areas including employment, clerical, environmental, kitchen, program and administrative support areas. Teh clubhouse cannot run without the contributions of its progam members. Some help in the kitchen, others pitch in the clerical or maintenance areas.
Clubhouse programs provide a continuous support network to all of its members with the goal being that members gradually build a storehouse of successful, non-threatening work experiences. Members may take advantage of opportunities to work in the community through work adjustment, supported employment or the Clubhouse Transitional Employement Program (TEP) which helps ease members into obtaining and maintaining permanent community employment.
The Apache Junction Clubhouse is located at 725 W. Apache Trail, #10. For more information about the program, call April Gray, Program Manager at 602.253.3888.
Betty Swanson - The News
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February 2004
February is Wise Mental Health Consumer Month
February, among other things, is “Wise Mental Health Consumer Month.” It also hosts Children of Alcoholics Week and Eating Disorders week. That certainly seems like a lot to address, especially given that it's the shortest month of the year. Unfortunately the number of individuals and families challenged by the affects of mental illness are heartbreaking. Heartbreaking because though 1 out of every 4 Americans has a diagnosable mental illness, the negative stigma associated with the disease grossly misrepresents them as uneducated or even dangerous. This is far from factual. Because of their disability, many times, the mentally ill are the victims of crime. And, Abraham Lincoln, Winston Churchill, and Barbara Bush, just to name a few, were each diagnosed with a mental illness.
The common thread this February is that many mental health consumers are also substance abusers, and more `acceptable disorders' like eating disorders or depression, are also classified as mental illness.
The valley is home to a large network of services for mental health consumers. Services include education and employment programs, housing and residential programs, substance abuse help, opportunities to volunteer, crisis hotlines, drop in centers, and clubhouses that offer great social programs and links to a myriad of other resources. Consumers or family members are encouraged to seek support and utilize the help available. As with anything, education is the key to understanding and acceptance. Once people learn what is real and what is rumor, we will have a better chance at lending a hand to help these people to recovery.
Ms. Brown is the Community Relations Manager at Triple R Behavioral Health, a non-profit organization working with individuals challenged by the affects of mental illness. She has sat on numerous boards, chaired committees and advocated locally and at the state level for various disability groups. For additional information about mental illness resources, call 602.995.7474 or go to www.trbh.org.
Alicia M. Brown, Community Relations Manager - Triple R Behavioral Health, Inc.
Apache Junction Independent
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October 2003
The Clubhouse Opens in AJ
Triple R Behavioral Health's newest Clubhouse facility opened in Apache Junction Monday, October 27 and offers a day care program where mentally challenged adults will receive education, training and guidance to help them become productive members of the community.
Triple R has been providing programs to the Phoenix area for over 30 years and has two other Clubhouse facilities in Mesa and Phoenix. A not-for-profit organization, Triple R is funded by private and public grants, contracts and corporate donations. Although there is no charge to become a Clubhouse member, it is an adult program so participants must be at least 18 years of age and have a diagnosis indicating the individual is qualified to become a member.
The Clubhouse is open for eight hours a day, Monday through Friday, although members generally attend between the hours of 9:30am to 2:30pm. Some members work in various departments during the day and the Clubhouse staff works with other memebers to help them discover skills, strengths, and interestes while working to develop their confidence, decision making abilities, motivation and stamina. Vocational services are provided to prepare some of the members for outside employement. Job coaching, resume skills, career counseling and job support groups are just some fo the assistance provided. With staff support, members are responsible for the day-to-day operation and management of the clubhouse, which includes running the office, snack bar, custodial needs and maintaining the kitchen and dining areas.
Besides the daily programs, members can also choose to attend special activities that may be held in the evenings or on a Saturday. Transportation is provided for the special events.
For further information on the Triple R Behavioral Health Clubhouse program, call Site Coordinator Andrew Kopolow at 480-288-0850 or visit the Triple R website at www.trbh.org.
Jill Jones, The News
April 2008 Volunteer Corps Celebrates Anniversary, Presidential Recognition and $1.9 Million in Services to the Community
April 21, 2008 A Special Invitation "Hearing Voices That Are Distressing"
April 18, 2008 Premiere Showing of Traveling Photo Exhibit Showcases Mental Health Recovery
April 25, 2007 The Burden of Illness
February 9, 2007 Job skills, friendship and recovery await adults at Apache Junction Clubhouse
December 11, 2006 Isolation - Barrier to Recovery addressed by innovative new valley program
October 16, 2006 Compassion and Understanding - Consciously Competent, not just politically correct
August 7, 2006 $100,000 Grant helps non-profit serve even more valley residents
July 14, 2006 Group puts challenges aside to help others
May 18, 2006 Stigma contributes to black cloud over support
May 2, 2006 May is Mental Health Month
February 29, 2006 New Officers Elected to Board of Directors
November 10, 2005 Non-profit raises money with rummage sale this Saturday!
September 29, 2005 Valley resident overcomes adversity- To accept national award in Washington D.C.
September 9, 2005 Those who can relate - of great comfort to Hurricane evacuees
August 22, 2005 October Means Recovery, Rehabilitation and Renewal
July 22, 2005 Volunteer killed by drunk driver - fellow volunteers step up to the "plate"
April 28, 2005 Families, Workplace, Ethnic Diversity, Children, Aging, Insurance... The Tremendous Impact of Mental Health
March 15, 2005 Journalism Fellowship plus $10,000 Grant
October 7, 2004 Local Non-Profit Earns Highest Accreditation Level
October 7, 2004 Local Non-Profit Earns Highest Accreditation Level
September 14, 2004 Local Conference to Discuss White House New Freedom Commission on Mental Health
August 6, 2004 Non-Profits Raffle Car, Raise Funds
July 21, 2004 Much Needed Funds Raised To Send Disabled to Conference In Spokane
July 6, 2004 Generous Apache Junction Business Donates Vehicle as Fundraiser for Area Non-Profits
April 29, 2004 Non-Profit Celebrates Many Milestones During Mental Health Month
April 14, 2004 Valley Non-Profit Recognizes Volunteer Week by serving community
April 8, 2004 Triple R Behavioral Health Sets Standard of Excellence with Volunteer Corps
February 9, 2003 February is "Wise Mental Health Consumer Month"
October 27, 2003 First Graduating Class Recognized
October 22, 2003 Volunteer and Humble Hero
October 16, 2003 Non-profit agency expands to offer behavioral health services in Apache Junction
 
Triple R is happy to work closely with groups or individual members of the media in an effort to increase awareness about mental illness, a disease that effects 1 in 4 American families. We offer a class for our employees and Board of Directors that is also a great opportunity for media to learn, first hand, what it's like to live with mental illness. Participating in "Hearing Voices That Are Distressing" is an extremely powerful experience - one you won't soon forget. During the approximately 3-hour class, you will wear headphones that mimic auditory haullicinations. You will participate in common tasks, walk to the store to purchase a pack of gum, or ask directions- you will go through a mock psychiatry appointment, you will do some simple cognitive tests, and mainly, you will be surprised at how difficult it is to simply function. This is a great opportunity to do a special segment. Even though the event below has passed, it's not too late to inquire about the next Hearing Voices course.

 
For assistance with :15, :30, :60 second PSA's, please contact Community Relations as listed below. Topics include, but are not limited to:
 Mental Illness in Older Adults
 Stigma
 Mental Health affects on the workplace
 Children's mental health
 General Mental Health
 Childhood Depression
 Depression Awareness
 Bipolar Disorder
 Schizophrenia
 February: Wise Mental Health Consumer Month
 May: Children's Mental Health Week
 May: Mental Health Counseling Week
 May: National Mental Health Month
 May: Older Americans Mental Health Week
 May: National Suicide Awareness Week
 September: Suicide Prevention Week
 October: Depression Screening Day
 October: Depression and Mental Health Month
 October: Mental Illness Awareness Week
 October: World Mental Health Day
To schedule a tour, participate in a class, request information, arrange for an interview, etc. please contact Alicia Brown, Director of Community Relations
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